Description
ENCOREPRO 520, OVER-THE-HEAD, BINAURAL, NOISE-CANCELLING
PN: 89434-01
Poly EncorePro HW520
Replacement for SUPRAPLUS HW261N
Improve call quality with our most popular contact center headset, the Poly EncorePro
500 Series. End caller frustration and elevate the customer experience. Unique
adjustable noise-canceling microphone ensures accurate positioning for clear audio.
Voice optimized frequency response sharpens sound. Plus, it’s custom-made for
heavy usage—less downtime equals more productivity. Count on top grade aluminum
joints with 15 years of expertise, built in. The agent experience matters, too. Super
lightweight, great fitting design is all about comfort. Soft ear cushions swap out quickly
and easily, extending usage and value. It’s everything you need to keep callers, and
agents, happy.
• Hi-fi stereo for media playback (USB only)
• Adjustable sidetone (USB only)
• Aircraft grade aluminum joints for enhanced durability
• Quick Disconnect (QD) tested to over 30,000 cycles
• Inline call control for easy volume adjustment and muting (USB only)
BENEFITS
• Flexible noise-cancelling microphone
boom with visual and tactile indicators
to ensure accurate positioning. Enables
better sound quality and clearer
conversations with voice-optimized
frequency response
• Fine-tune the acoustic perspective of
every call for a more natural-sounding
conversation with adjustable sidetone
(USB only)
• Supports SoundGuard Digital advanced
acoustic protection—(Anti-startle, G616
and TWA) (USB only)
• Rely on the expertise of a manufacturer
that’s made enterprise-grade contact
center headsets for over 50 years
